FAQ - Salud Pediatrics - Pediatric and Adolescent Medicine

FAQ > Frequently Asked Questions (20 entries)

What medical school did the pediatrician attend, and where did he or she undergo postgraduate and residency training?

Dr. Betancourt went to medical school at the "Colegio de Medicina Luis Razetti," Caracas, Venezuela. She completed her post training (post-graduate or residency training) at the University of Illinois at Chicago. ...
What are the doctor's present hospital appointments?

We currently don’t have set hospital appointments. The doctors generally like to make hospital rounds in the morning before the clinic begins if time permits. From time to time, they round ...
If it becomes necessary for your youngster to be hospitalized, where would she be admitted?

Depending on the circumstances, the doctors admit patients at either Sherman Hospital in Elgin or St. Alexius Hospital in Hoffman Estates. Each hospital present different strengths thus, depending on the condition ...
Is the practice easily accessible by public transportation?

Public transportation is not available at or near our facility.
What are the office hours?

Our office hours are posted here . Clink on the link for details.
Do you have evening or weekend hours?

Yes. We have evening hours two days a week. We also see patients on Saturdays from 9am to 1:00pm Even though we have late appointments, we discourage parents from ...
What is the doctor's policy on taking and returning phone calls?

During office hours, one of our staff members will take the message and forward it to the doctor. Depending on the question, the doctor will determine if it is best for ...
What is your policy on vaccines?

We are a Pro-Vaccine Practice. We expect parents to immunize their children according to the schedule recommended by the American Academy of Pediatrics (AAP). Parents who refuse to vaccinate their children ...
Is there a nurse in the office who can answer routine questions?

Yes, we do have a nurse on staff. However, most calls are routed to the doctors first. Once the doctor reviews the message, she will forward it to our nursing staff ...
Is the doctor in a group practice with other physicians?

Our practice currently has two doctors and one nurse practitioner.
Does another physician cover for the doctor at times?

Providers alternate calls. So there is always a provider “on-call” every day of the year.
Who handles phone calls when the office is closed?

The provider “on-call” handles emergency calls while the office is closed. If it is not an emergency, we encourage you to leave a message on our answering machine. We will return ...
How are visits for acute illnesses handled?

We have same day appointments available (for the days we are open) should your child need to be seen. However, some acute illnesses are treated better in an emergency room. In ...
Can I make an appointment on short notice if my child needs to see the pediatrician because of a sore throat or an infection, for example?

Yes. We have available slots throughout the day to accommodate short notice appointments.
What are the doctor's fees for sick visits, routine examinations, and immunizations?

We would be happy to provide fees for our services. Contact us at 847.854.9402 and speak to one of our front desk staff members. They can provide this information to you. ...
In what managed-care programs does the doctor participate?

We have a list of the insurance plans we currently participate with. Click the link for details.
If your child should ever develop a complex illness that necessitates the care of one or more specialists, will your pediatrician coordinate care among all the doctors providing treatment?

As part of our services, we help parents coordinate the care with specialist and other health care providers should the need occur. We often works closely with other health care providers ...
I’m expecting my first child, what do I need to do if I want to come to your office?

If you are expecting a child, we've set aside time for you to meet our doctors. We've designed the session to help first time parents decide if Salud Pediatrics is the ...
Once I deliver my baby, what then?

If you deliver at one of the hospitals where the doctor’s are staff members, all you need to do is notify the hospital staff of your choice of doctor at the ...
If I would like to transfer to Salud Pediatrics, what do I need to do?

To transfer your child to our office, please do the following: Confirm with your insurance company that our doctors are part of your health insurance plan ...